Customer Support

We believe in free one-on-one support by professionals. To us, every customer is a premium customer and deserves premium support.


This is the best and usually the fastest way to get in touch. We provide free email support, 7 days a week. All support tickets are handled by professionals, and we reply to all requests within 24 hours.

Live Chat

Live Chat

Usually available during weekdays. Chat to our support agents in a one-on-one chat session. Whether you have a pre-sales question, or need assistance — help is just a click away.

Social Media

Social Media

You can also contact us on Facebook, Twitter, Google+ or LinkedIn, with your pre-sales questions or general feedback. We would love to hear from you!

User Guide

Download an offline user manual of our main products.


Organized into different categories, select a category that you are interested in.


Most common questions people ask about.

My Account

Register your Order(s) to easily manage, re-download and upgrade the product(s).

Retrieve Activation

A detailed description for 30 days' Money Back Guarantee.

Contact Support

Choose the proper contact information to get help from BinaryBiz support team.

Purchase Agreement

Download an offline user manual of our main products.

Security Policy

The security of your information, transactions, and money is the core of our business.

Privacy Statement

In order to insure your privacy we are providing this notice to explain our information collection practices.