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I submitted a ticket and did not receive or can't find a response, why?
Most likely the ticket was deleted or closed due to it's content.

We have a policy of not duplicating support request efforts, so if the ticket you submit is already answered by a Knowledgebase Article, product description or Users Guide then the ticket you submit won't be answered.

If you'll take just a moment and search our sites we're certain that you'll find the answer you're looking for.

If not, by all means send us a support ticket. We ask that you be very detailed as to your question and situation.

Thank you!
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