Knowledgebase Home | Glossary | Favorites | Contact | Login Knowledgebase Home | Glossary | Favorites | Contact | Login Welcome to our knowledge base. To find what you're after, use the search box below or choose a category to view listed articles. Search the Knowledgebase Browse by Category [Advanced Search] -- Select Category -- ArticlesBillingiDriveRepairMost Asked QuestionsPre-salesTips and TricksVirtualLab MacintoshVirtualLab Windows The article has been updated successfully. Knowledgebase Home > Articles I submitted a ticket and did not receive or can't find a response, why? Article Details Last Updated 10th of October, 2008 Would you like to... Print this page Email this page Post a comment Subscribe me Add to favorites Remove Highlighting Edit this Article Quick Edit Export to PDF User Opinions (4352 votes) 99% 0% How would you rate this answer? Helpful Not helpful Help us improve. Why was this unhelpful? Thank you for rating this answer. Most likely the ticket was deleted or closed due to it's content. We have a policy of not duplicating support request efforts, so if the ticket you submit is already answered by a Knowledgebase Article, product description or Users Guide then the ticket you submit won't be answered. If you'll take just a moment and search our sites we're certain that you'll find the answer you're looking for. If not, by all means send us a support ticket. We ask that you be very detailed as to your question and situation. Thank you! Visitor Comments No visitor comments posted. Post a comment Post Comment for "I submitted a ticket and did not receive or can't find a response, why?" To post a comment for this article, simply complete the form below. Fields marked with an asterisk are required.    Your Name:    Email Address: * Your Comment: * Enter the code below:   Related Articles I want to talk to you on the phone, who can I call? Where is the Users Guide? My email address has changed, or I no longer have access to it, how do I change it? Attachments No attachments were found. Continue