If the files in question were not previously deleted, then you can make
some settings changes in your Client. Here's what we suggest:
1.Be sure to scan the entire device, not just the partition. 2.Re-scan
drive with "Check DATE of FAT file descriptors" and "Check TIME of FAT
file descriptors" options turned off (unchecked). They can be changed
on the drive selection step.
If the data in question was previously deleted then most likely that
data file has been corrupted due to being overwritten after deletion.
When a file is deleted from a Windows system, the space on the storage
devices made available for writing other data files. Some, or all, of
the space occupied by your original data file may be overwritten during
use.
The only remedy to determine if a file is intact is to preview it prior
to recovery. Please see the users guide for more information on the
Preview topic.
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